Wireless Headset

Wireless Headset provide mobility to roam (within a 50 to 300 foot range from your desk) while on the phone. Without being tethered to your phone, you are free to move about your office while continuing to talk hands-free. For example, Communitech carries a wide array of Wireless Headset products.

Selecting the appropriate cordless Wireless Headset can be very confusing. While there are a number of models to chose from, the choices are relatively straightforward because most of the products that are available are each designed to do one function very well, thus it is especially important to determine what criteria is most important to you. For example, if you want Wireless Headsets with no belt pack, just a headset with a transmitter that goes directly to your phone (actually a device attached to your phone) then the only available choice is the GN Netcom 9120 series. If you want the best quality, then the GN Netcom Ellipse is the best choice. For those that prefer the most inexpensive Wireless Headset but still have reasonably good quality and good range, Plantronics products offer the best choices.

How to choose a Wireless Headset: There are several points to consider prior to making a purchase.

The key variables are:

1. Application – how are you going to use it?
2. Distance – how much range and clarity are required?
3. Price – how much do you want to spend?
4. Features – what features do you want and need?

Application: How and where you will use your Wireless Headset dictates which product you will select. Application issues include the following:

• Do you want truly Wireless Headset? They are available as either completely wireless or with a headset that connects to a belt pack.
  • Completely Wireless Headset consists of a headset worn on your head that communicates with a base unit that attaches to your telephone with absolutely no wire between your headset and the phone. This Wireless Headset utilizes the most sophisticated technology and is the most expensive. The GN Netcom 9120 Series is the only headset that is completely wireless.
  • Corded Wireless Headset has a wire that connects the headset with a belt pack. The belt pack unit is independent of your phone and the communications link between the belt pack and the base unit attached to the phone is wireless. The term wireless headset generally means that it wireless from the belt pack to the receiving unit. This headset is cost-effective and allows wireless mobility at a reasonable price.
• Do you need a Wireless Headset that works on a business or multi-line phone? If so, you are going to need a unit with an amplifier that is sophisticated enough to work with a variety of telephone sets. This is not a problem, most wired telephone headsets already work this way, but they do require a more sophisticated amplifier. If you simply need a Wireless Headset to work with a single line phone or a headset that comes with a built in single line phone you use one of the less expensive wireless headset made by Plantronics.
• Do you need remote answer capability? If so, you need to select a unit that has a hook switch lifter.
• Do you need remote dial capability? If so, you need the Plantronics CT-10 that connects directly to your wall jack.
• Are there a large number of other Wireless Headset users in close proximity to you? If so, the number of users must be taken into consideration so that all users have access to a frequency and can have safe and secure communication.

Distance is a Function of Technology: The operating distance is a direct function of the wireless technology used. Wireless Headset is available that operate on different frequencies and come packed with many different features. All Wireless Headsets work on the same principle, by transmitting a signal between the headset (usually a belt-worn device) and the base station. The frequencies used to transmit vary in terms of range and clarity.